All purchases from this website are covered by the New Zealand Consumer Guarantees Act 1993.
Our customers who had purchased a faulty product from us are entitled to have the product repaired within a reasonable time free of charge. If the problem can not be fixed, our customer can have the choice of:
- A full refund, or
- Obtain a replacement, or
- Keep the product but ask for some money back in Compensation.
ibuy pharmacy requires payment receipts as proof of purchase.
You can read more information about our secure payment processing (SSL) on our Security and Privacy page.